Position Specialty: Information Technology
Position Location: New York, New York
A well-established law firm seeks an Office Technology Specialist to service attorneys, staff, and clients between the hours of 10 AM and 7 PM. This exciting position will involve working with a team of professionals to ensure that all equipment and applications are installed and operated at the highest level. The Technology Specialist will be responsible for tracking and responding to incoming tickets, providing support in-person and over the phone, and documenting troubleshooting and maintenance procedures. This individual will also be tasked with contributing to system and application upgrades, managing inventory, and setting up audiovisual equipment, in addition to assisting users with smartphones and other personal devices.
The firm’s IT Department seeks an applicant with at least four years of relevant experience in a law firm setting and an understanding of basic network architecture. The successful candidate will have knowledge related to Microsoft Office Suite, Servers, and Windows Operating Systems, as well as experience with data management. This individual must have strong project management skills, a patient approach, and the ability to apply effective customer service skills. He or she should also be flexible to work overtime or provide coverage during another shift when required.
Annual Salary (US$): 90K-95K /annual
Required Education: None Specified
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